Friends & Family Test – Sandgate Road

Explore Our Latest Friends and Family Test Results- June 2024

Are you curious about how our patients rate their experience with our service?
We conduct monthly surveys to gauge overall satisfaction, and the most recent findings are in:

Very Good: 72%
Good: 19%
Neither Good Nor Poor: 2%
Poor: 2%
Very Poor: 5%
Don’t Know: 1%

For more detailed insights, feel free to check out the full report on : NHS England » Friends and Family Test

Here are some positive testimonials we’ve received from our patients:

“Appointment on time”

“The medical practitioner was on time, helpful, and sympathetic. The doctor was professional, caring, and provided a quick diagnosis. Plus, he was friendly!”

“My whole experience was very professional and clear. The nurse was especially helpful and put me at ease.”

“The system worked smoothly, with quick follow-up and helpful, professional staff.”

“The receptionists were knowledgeable and understanding of my complex problems, ensuring I saw the right professional.”

“Despite English not being my first language, the nurse was patient and understandable, fully explaining the situation.”

“I was seen by a nurse who couldn’t have been kinder or more helpful!”

“My appointment was positive, and I left feeling reassured.”

“The staff was very friendly and professional, even addressing additional worries I had.”

“Receiving an invitation for a health check at just the right time was a pleasant surprise!”

These testimonials reflect the quality of care and service we strive to provide at our practice.