Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Punjabi
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 01303 851241
  • Text Size
    • Increase Text Size
    • Decrease Text Size
    • Reset Text Size
Sandgate Road Surgery Providing NHS services
Providing NHS services
Search
Show Main Menu
  • Home
  • Appointments
  • Prescriptions
  • Services
    • Carers
    • Clinics & Services
    • Fit notes & Sick notes
    • Flu And Covid
    • Join the Surgery
    • Online Services
    • Proxy Access
    • Receive Healthcare away from Home
    • Test Results
    • Update your contact details
  • Surgery Information
    • Care Quality Commission
    • Chaperones
    • Complaints
    • News
    • Friends & Family Test
    • Infection Control
    • Opening Times
    • Our Team
    • Patient Needs Groups
    • Patient Participation Group
    • Policies
    • Practice Area
    • Practice Performance
  • Health Information & Support
    • Act FAST - Stroke
    • ADHD / Autistic spectrum disorder
    • Find your NHS number
    • Health A to Z
    • Live Well
    • Medication Review
    • Medicines A to Z
    • Mental Health & Wellbeing
    • NHS 111 Online
    • One You Kent Service
    • Useful Links
  • Contact Us
Home > Patient Needs Groups

Patient Needs Groups

“You may notice a test result appear in your NHS app referring to patient need groups or risk stratification. This is a simple way in which we categorise patients based on their specific health needs. It helps us as a practice to understand the individual needs of our patients based on their health and wellbeing to support personalised care and ensures you get the right support in a timely way. No action is needed from you.”

What are Patient Need Groups?

Patient Need Groups (PNGs) are a way for doctors and nurses to understand what kind of healthcare you might need. PNGs consider information such as your previous healthcare history and how often you need to go to the doctor or hospital.

How do PNGs work?

  • Everyone is different. Some people are very healthy, some have one or two health problems, and some have many health problems
  • The PNG system puts people into 11 different groups based on how much care and support they are likely to need
  • Your group can change if your health changes

Low need (~76.9% of the population)

1: Non user

2: Low need child

3: Low need adult

4: Multi morbidity low complex

Moderate need (~20.8%)

5: Multi morbidity medium complex

6: Pregnant low complex

7: Pregnant high complex

8: Dominant psychiatric /behaviour condition

9: Dominant major chronic condition

High need (~2.2%)

10: Multi morbidity high complex

11: Frailty

What are the different Patient Need Groups?

  • Green (PNG 1–4): You are healthy or only need a little help. You might just need regular check-ups and advice on staying healthy.
  • Amber (PNG 5–9): You have some health needs. This group includes people with mental health issues or who are pregnant. You might need some help from your care team to manage your health.
  • Red (PNG 10–11): You have more complex health needs or issues with mobility. You may need more help and regular support from your care team.

Why is this important?

  • This tool helps your care team give you the right care for your needs
  • It helps you and your care team work together to keep you as healthy as possible

Remember: We understand that some people may be surprised by their PNG and find the information worrying. Please note PNGs are allocated automatically based on

information in your health record and have not been inputted individually by your doctor. PNGs are a tool that doctors and nurses use alongside their medical knowledge to make decisions about the best care for your health.

This PNG number does not reflect any changes in your health status. It is a simple guide for practices to provide more proactive care and you need not worry or take any action. If, however, you have questions please don’t hesitate to ask your doctor more about this at your next appointment.

Last Updated 24 Mar 2026

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
  • Mastodon

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Contact

Sandgate Road Surgery

180 Sandgate Road, Folkestone, Kent, CT20 2HN

  • 01303 851241
© Neighbourhood Direct Ltd  2026
GP Practice Website by Oldroyd Publishing Group

Loading...